| Author | Post |
|---|
Atul Kherde
Approved Member
| Joined: | Fri Nov 7th, 2008 |
| Location: | |
| Posts: | 5 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Fri Nov 7th, 2008 10:55 |
|
One of the most complex things in the ITIL world today is the qualifications scheme. Especially for every new-comer, finding his / her place on the map and setting future aspirations becomes an arduous task.
The newbie into ITIL is presented with a very complex picture of ‘where exactly' they are going to land by ‘doing what'. I think one of the main reasons is the names which are practically meaningless to anyone who has just entered ITIL premises. So, I propose a simplified nomenclature of the same ITIL triangle for the layman. I think it completely conveys the progression to the candidates without bogging them down with names which don't really make sense to them when they are just learning about ITIL.
- ITIL Master = ITIL Diamond <Wow... A diamond pin is going to be really awesome!)
- ITIL Expert = ITIL Gold (So, I get an ITIL Gold Pin. Ah!)
- ITIL Managing Through the Lifecycle = Course leading to ITIL Gold
- ITIL V2 -> v3 Manager's Bridge = Course leading to ITIL Gold
- ITIL Lifecycle Modules = ITIL Silvers (People will say, "Got my first silver", "second silver", etc.)
- ITIL Capability Modules = ITIL Palladiums (Took the First PLDM, etc.)
- ITIL V3 Foundation = ITIL Bronze
- ITIL v2->v3 Foundation Bridge = ITIL Bronze - again
- ITIL V2 Foundation = ITIL Green Badge (already known)
- ITIL V2 Practitioner = ITIL Blue Badge (already known)
- ITIL V2 Manager's = Red Badge (already known)
- ITIL V3 Manager's Bridge = Red -> Gold Course
It is obvious that this model will be easier to explain and understand due to
1. the natural progression of Bronze, Silver, Gold and Diamond and
2. the incorporation of Green, Blue and Red badges already well-known over the world into the scheme.
Hereafter, two things can happen:
1. It the powers that be find this scheme simple enough, they might incorporate it into one of the coming versions
2. More likely, if the people like it, this will become a word-of-mouth and thus become a De-Facto Standard, something which ITIL already is..!
Thought I will share this in the open and see how people react to this.
Thanks and regards,
Atul Kherde | Practice Head (ITSM) | ITIL/ITSM Training and ISO 20 000 Consultancy
Vyom Labs Pvt. Ltd.Attachment: AtulKherdes_proposed_ITIL v3 Nomenclature scheme_.jpg (Downloaded 9 times) Last edited on Fri Dec 5th, 2008 08:28 by Atul Kherde
|
Atul Kherde
Approved Member
| Joined: | Fri Nov 7th, 2008 |
| Location: | |
| Posts: | 5 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Sun Nov 23rd, 2008 11:29 |
|
Hi All,
Would be great if ppl could comment on this...
Also, is it possible to share this with APMG and other 'powers that be' to see if it gets into the mainstream...
Of course, I have no insistence to call this by my own name...
A rose by any other name would smell just as sweet.
Regards
Atul Kherde
|
stevemann
Registered GP3
| Joined: | Sun Feb 3rd, 2008 |
| Location: | |
| Posts: | 13 |
| itSMF Chapter: | |
| Status: |
Offline
|
|
Posted: Mon Nov 24th, 2008 12:31 |
|
Hi
Sorry, Atul, but your suggested scheme is far too complicated.
I think APMG and the 'powers that be' have an agenda based on 4 levels. Foundation as the entry, the capability/lifecycle streams as level two, attainment of 22 points for 'Expert' is level three and the still to be decided 'Master' / 'Superstar' level.
Put like that it's pretty simple.
I would suggest we now 'forget' the past in terms of alignment (especially of pins!). You cannot compare v2 with v3 as they are aimed at different audiences and have different objectives.
We do need the credits system to help with safeguarding previous investment for students who did either v1 or v2 and to recognise the basic knowledge learned (the key SS / SD processes) as been embedded in v3.
Let's not waste energy on a futile excercise (APMG have their panel of experts to advise on all these types of issues!) that will fall on deaf ears
Cheers
Steve
|
Atul Kherde
Approved Member
| Joined: | Fri Nov 7th, 2008 |
| Location: | |
| Posts: | 5 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Mon Nov 24th, 2008 13:11 |
|
Thanks for your reply, Steve.
I fully agree with you; we do need the credits system, and I am not suggesting 'doing away' with it at all - in fact, the credits system with the 22 points is STILL THE BASE of the model, exactly as it is published.
The new model is just a nomenclature model, it provides some simple names. It does not replace ANYTHING from the existing model. I have just suggested an enhanced communication layer, which will help us to explain the model to the freshers by taking advantage of :
1. The natural progression of Bronze->Silver->Gold->Diamond maps perfectly on the agenda of 4 levels and
2. The existing affinity and emotional investment of the userbase in the 'PINS'...! The pins will serve as a common man's lingo for discussing the ITIL steps.
Regarding your observation about the 'deaf ears' phenomenon, I think if this model does make it easier to communicate, it will come in de-facto usage anyhow.
|
vjgeorge_in
Approved Member
| Joined: | Mon Aug 11th, 2008 |
| Location: | Chennai, India |
| Posts: | 6 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Wed Nov 26th, 2008 12:25 |
|
Hi Atul,
The picture with metal tag representation of levels is a wise idea, and also it seems more complicated as said by Stevemann. I join my hands with you that the qualification scheme should have a precise model for the aspirants to show the perfect path of excellence.
It was also suggested in other topic as "HOW THE ITIL CERTIFICATIONS WOULD SHOW UP WITH THE NAME?".
Let us wait to be heard by someone!
|
Atul Kherde
Approved Member
| Joined: | Fri Nov 7th, 2008 |
| Location: | |
| Posts: | 5 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Wed Nov 26th, 2008 13:48 |
|
Hi vjgeorge_in
Thanks for your support. In response to : "HOW THE ITIL CERTIFICATIONS WOULD SHOW UP WITH THE NAME?"
With the new nomenclature people would simply write:
Atul Kherde (ITIL Gold)
Also, an added advantage would be that when people write (ITIL Bronze) it will motivate them to move up the ladder!
Atul
|
minielsen
Registered GP19
| Joined: | Fri Nov 23rd, 2007 |
| Location: | Kgs. Lyngby, Denmark |
| Posts: | 20 |
| itSMF Chapter: | Denmark |
| Status: |
Offline
|
|
Posted: Thu Nov 27th, 2008 07:19 |
|
The problem here is that you are way to late Atul.
The discussion of the naming is long gone and voted upon by several stakeholders including all itSMF local chapters, Examinations Institutes and Accredited Training Organisations. That's how we ended up with the names we got today and I think it would create confusion if they were changed (again).
Also the colouring of the pins has been decided long ago. You'll find the pin colouring schema attached.
Best regards,
Michael.
Attachment: itSMF Version 3 ITIL Pin Images.pdf (Downloaded 7 times)
|
Atul Kherde
Approved Member
| Joined: | Fri Nov 7th, 2008 |
| Location: | |
| Posts: | 5 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Thu Nov 27th, 2008 12:36 |
|
I do understand and agree with you about being late, minielsen...!
Also, thanks for providing the OFFICIAL colors.
However, being a trainer for ITIL courses all the way up to ITIL Manager's Bridge, I am just trying to put up a simplified version which will make the life of fellow trainers easier.
I still think (and many will agree) my model is far simpler and easier to comprehend than the abstract colors in which I have not yet been able to identify any progression.
If these colors have not been published far and wide, I guess there is still time to reconsider if this is brought to the notice of the 'powers that be'.
The name ITIL expert itself has undergone so many changes, that in my opinion, one more change for the better may still be considered.
Thanks and regards
Atul
|
Current time is 03:17 | |
|