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ChrisR
Registered GP21
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Posted: Wed Nov 21st, 2007 18:40 |
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Press Release: APM Group
The Chief Examiner for the ITIL Qualifications Scheme, Sharon Taylor, has released the final details of the credit system associated with the new ITIL V3 qualifications.
Each V3 certification has been assigned a numerical credit value. Credit values across all levels can be accumulated to achieve the required minimum twenty two (22) to achieve the new ITIL Expert level certification.
Once the ITIL Expert Level is achieved, a candidate can pursue the Advanced Level certification, which is currently in development.
Credits are assigned as follows:
ITIL Foundation Certificate in IT Service Management: 2 credits
ITIL Service Lifecycle Stream modules: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement: 3 credits each
ITIL Service Capability Stream modules: Planning, Protection & Optimization, Service Offerings & Agreements, Release, Control & Validation, Operational Support & Analysis: 4 credits each
Managing Across the Lifecycle: 5 credits
Credits from earlier schemes
Existing certifications at Foundation, Practitioner and Service Manager remain valid under the new scheme. They have a credit score as follows:
ITIL V2 Foundation: 1.5 credits
V2 ITIL Practitioner Clusters 3.5 credits
Singles (e.g. Service Level Management or Capacity Management, etc) 2 credits
V1 & V2 ITIL Service Manager certifications are worth 17 credits.
Bridging Certifications
Candidates who would like to update their qualifications in line with the new V3 scheme can do so via bridging certifications.
The V2 to V3 Foundation Bridge is worth 0.5 credits. There is a mandatory accredited course attendance for this examination.
Holders of 12 credits or more from the V2 Practitioner scheme are eligible to take the V3 Managers Bridge course and examination before attending a V3 Managing Across the Lifecycle course and exam to gain ITIL Expert Certification.
Candidates with less than 12 credits can complete a balanced selection of V3 Service Capability or Service Lifecycle modules and Managing Across the Lifecycle and pass the relevant exams to attain 17 or more credits.
Service Manager
V1 or V2 Service Managers can gain the V3 ITIL Expert Certification by attending a V3 Managers Bridge Course and exam.
Higher level Certifications
Once candidates achieve 22 credits via any route, they will be granted the ITIL Service Management Expert Certification. There is no examination at this level.
The ITIL Expert title used currently is a working title and may still change.
Advanced Level
At present the Advanced Level certification is still in development.
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Timo
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Posted: Tue Dec 11th, 2007 20:12 |
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So what is the official cut off for obtaining v2 Manager's Certification?
I am not too keen on going the v3 rout as it requires me to take a lot more course and time.
Thanks,
Michael
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ChrisR
Registered GP21
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Posted: Tue Dec 11th, 2007 21:20 |
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Michael,
I think it is fairly likely to be send available until the end of 2008, but I will get one of the itSMF Q&C reps to give a more definate answer.
Chris
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Timo
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Posted: Tue Dec 11th, 2007 21:23 |
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Thanks, Chris. Will be eagerly awaiting more information.
Michael
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mikehughes
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Posted: Tue Dec 11th, 2007 21:30 |
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So if I complete 3 x Clustered Practitioner + ITIL v2 Foundation that gives me 3 x 3.5 + 1.5 = 12 points. Thus I can do the Manager's Bridge. Thank god for that, I was worried that I might have to repeat everything via v2 Manager's Certificate.
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mikehughes
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Posted: Tue Dec 11th, 2007 21:39 |
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"Candidates with less than 12 credits can complete a balanced selection of V3 Service Capability or Service Lifecycle modules"
Does anyone know when APMG will publish information about what a 'balanced selection' is ?
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mikehughes
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Posted: Tue Dec 11th, 2007 21:42 |
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| Manager's Bridge Course and Exam has a prerequisite to be 'familiar' ie. read, all 5 books cover to cover. This being the case, has anyone out there (ie. trainers) done the Manager's Bridge yet ? Also with a high pass mark required it looks really tough !
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Robert Falkowitz
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Posted: Wed Dec 12th, 2007 11:08 |
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Mike,
I have looked at a mock exam and think that preparation requires quite a bit more than "familiarity" with the 5 books. According to the taxonomy of educational objectives for the course, a much higher level of understanding is required, ranging through comprehension, application and analysis (and maybe synthesis and evaluation).
-Robert
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doc
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Posted: Wed Dec 12th, 2007 14:12 |
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Mike,
It to quote directly from http://www.best-management-practice.com/gempdf/ITILV3_Qual_Scheme_v3_0.pdf:
Candidates who possess less than 12 credits from V2 Practitioner (clustered or single) certifications, must:
a. Complete a balanced selection of accredited V3 Service Capability or Service Lifecycle modules from an accredited training provider and successfully pass the module exam(s) to attain 17 or more credits
OR
b. Obtain additional credits by achieving additional V2 Practitioner certifications to attain 12 or more credits (under the V2 Scheme requirements, so long as the certifications remain publicly available) in order to become eligible for the V3 Managers Bridge Certificate
AND
c. Attend the V3 Managing Across the Lifecycle course through an accredited training provider and successfully pass the exam
This could be perceived like: if one doesn't bring 12 credits from V2 he must complete V3 Managing Accross the Lifecycle stage, with module combinations from the Figure 3 of the mentioned document. That would be sad :-(
I agree that some clarification for V2 practitioners would be welcome.
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mikehughes
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Posted: Thu Dec 13th, 2007 03:49 |
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| Thanks Robert, looks like I'd better start reviewing all 5 books for v2 Managers Bridge pretty soon, to prepare for a late 2008 exam ! Ouch...
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mikehughes
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Posted: Thu Dec 13th, 2007 03:51 |
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Thanks Doc, yet forgot to mention that for Practitioners, after v2 Manager's Bridge there is still Managing Across the Lifecycle.......ah, I feel tired already !
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doc
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Posted: Thu Dec 13th, 2007 10:04 |
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Yep, the bridging diagram in Picture 2 on http://itservicemngmt.blogspot.com/2007/12/itil-v3-qualification-scheme.html looks pretty self-explanatory (link between Managing Accros LC and ITIL Expert is missing).
If the diagram is true, then the case b. of <12 credits candidate would require Foundation Bridge exam before "completing a balanced selection of V3 Intermediate Level...". A bit confusing...
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lizgallacher
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Posted: Fri Dec 14th, 2007 19:19 |
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I attended a meeting today with ISEB during which I found out that my understanding of the cerification scheme is not quite right (although my interpretation of the guidance is commonly held!). Basically it is NOT TRUE that you need a balance across Capability and Lifecycle. After sitting V3 Foundation, and before doing the Managing across the Lifecycle, you can do one of the following:
1. Amass your required points entirely from Capability courses
2. Amass your required points entirely from Lifecycle courses
3. Take a combination of Capability and Lifecycle courses. NB In this case, you must not have too much overlap between courses - ie. Service Operations Lifecycle and the SOA Capability course.
Apparently they are working on a tool which will suggest combinations - but I would not hold my breath!
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RosemaryGurney
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Posted: Sun Dec 16th, 2007 23:24 |
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Dear all,
I have been asked by the forum administrator to post a reply to you all clarifying some of your issues, however in the intervening few days I think most of you have got there.
However, just to make sure you are all clear on the credit scheme, particularly for Practitioners, I'll state the details again.
If you have sufficient points (12) made up of v2 Foundation and v2 Practitioners, you will then be eligible to take the Managers Bridge (5) and the Managing Across the Lifecycle (5) and be awarded the ITIL Expert.
If you have insufficient credits for this route, you might want to consider the v2 Managers Certificate followed by Managing Across the Lifecycle. There is currently no date published by APMG for the withdrawal of the v2 Managers qualification and it has been stated in the past that a minimum of 6 months notice would be given before this happened.
You could, of course continue to gain credits via the v3 Lifecycle and Capability modules. As has already been discussed here, the selection of modules must be balanced not only across the v3 modules but also taking into account any v2 Practitioners held. It will not be allowable to repeat at v3 the topics already covered in the same manner at v2.
As an example, if a student held the v2 Practitioner, Release & Control (3.5) they would not be able to take the v3 Capability module in Release, Control & Validation to gain an additional 4 credits as the topics covered are too closely related.
APMG are currently working on a tool that will allow the student to input their existing qualfications to determine the correct path for additional learning.
A number of trainers have already taken the Manager Bridge exam. The majority however are also Examiners who have from necessity been close to the books for some time.
The difficulty of the exam should not be underestimated and I would urge you all to study the syllabus and the books carefully in preparation. It must be remembered that this leads to the ITIL Expert award, which is a higher level of learning from that at v2 Managers. The scope is much broader and the comprehension level is set at Blooms levels 3 & 4 which is detailed as follows in the syllabus:
"The ability to use the practices and concepts in a situation or unprompted use of an abstraction. Can apply what is learned in the classroom, in workplace situations. Can separate concepts into component parts to understand structure and can distinguish between facts and inferences.
Examples: Demonstrate, construct, predict, relate, show, analyse, differentiate, distinguish, illustrate, separate."
I hope this helps, if you have any further questions regarding the scheme, please continue to post them here.
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minielsen
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Posted: Mon Dec 17th, 2007 12:43 |
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One minor correction to thie mail:
"If you have insufficient credits for this route, you might want to consider the v2 Managers Certificate followed by Managing Across the Lifecycle."
It's not the Managing Across the Lifecycle, but Managers Bridge that needs to follow Managers Certificate.
Best regards,
Michael.
Attachment: QaC_scheme.zip (Downloaded 5 times) Last edited on Mon Dec 17th, 2007 12:46 by minielsen
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