The ITIL V3 Foundation Handbook is now better than ever
Fully revised to reflect the new ITIL Foundation syllabus (May 2009), this is the only pocket guide that offers fully up-to-date ITIL V3 guidance for students and managers alike. It's a quick reference tool for those interested in ITIL V3 and it offers basic information around each process and function in the lifecycle, with cross-referencing to the core books for more in-depth reading. Endorsed by the APM Group, OGC's Official Accreditor for ITIL, the Handbook comes complete with a key indicating which sections of the syllabus require most detailed study.
