| Author | Post |
|---|
ChrisR
Registered GP21
|
Posted: Thu Dec 6th, 2007 15:05 |
|
Source: TSO
We are delighted to be able to provide you with access to the Contents and Introduction for each of the ITIL® V3 5 core titles, via the links below:
Service Strategy - contents and introduction
Service Design - contents and introduction
Service Transition - contents and introduction
Service Operation - contents and introduction
Continual Service Improvement - contents and introduction
|
doc
Approved Member
| Joined: | Wed Dec 12th, 2007 |
| Location: | |
| Posts: | 3 |
| itSMF Chapter: | |
| Status: |
Offline
|
|
Posted: Wed Dec 12th, 2007 13:22 |
|
Chris,
You will probably want to mention
The Official Introduction to the ITIL Service Lifecycle Book
A very nice overview. If it went just a bit deeper into the Capability, would be a very good basics for Foundation Certificate.
|
John Jasinski
Approved Member
| Joined: | Sat Feb 23rd, 2008 |
| Location: | |
| Posts: | 8 |
| itSMF Chapter: | |
| Status: |
Offline
|
|
Posted: Sun Feb 24th, 2008 00:03 |
|
| Any update from OGC & TSO on the ship date for the new Key Element Guides - official pocketbooks? Might you have access to the table of contents to post? Thanks! JJ
|
MarkL
Registered GP18
| Joined: | Thu Nov 15th, 2007 |
| Location: | United Kingdom |
| Posts: | 27 |
| itSMF Chapter: | |
| Status: |
Offline
|
|
Posted: Tue Feb 26th, 2008 10:17 |
|
Hi John
The Key Element Guides are currently going through review/endorsement and should be published at the end of March.
Best regards
Mark
|
ff-happy666
Approved Member
| Joined: | Wed Oct 28th, 2009 |
| Location: | TianJin, China |
| Posts: | 6 |
| itSMF Chapter: | - Not Applicable - |
| Status: |
Offline
|
|
Posted: Fri Nov 13th, 2009 05:32 |
|
| Many thanks. This is what I really want!
|
Current time is 18:06 | |
|