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ChrisR
Registered GP21
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Posted: Thu Dec 6th, 2007 16:05 |
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Source: TSO
We are delighted to be able to provide you with access to the Contents and Introduction for each of the ITIL® V3 5 core titles, via the links below:
Service Strategy - contents and introduction
Service Design - contents and introduction
Service Transition - contents and introduction
Service Operation - contents and introduction
Continual Service Improvement - contents and introduction
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doc
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| Joined: | Wed Dec 12th, 2007 |
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| Posts: | 3 |
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Posted: Wed Dec 12th, 2007 14:22 |
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Chris,
You will probably want to mention
The Official Introduction to the ITIL Service Lifecycle Book
A very nice overview. If it went just a bit deeper into the Capability, would be a very good basics for Foundation Certificate.
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John Jasinski
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| Joined: | Sat Feb 23rd, 2008 |
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Posted: Sun Feb 24th, 2008 01:03 |
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| Any update from OGC & TSO on the ship date for the new Key Element Guides - official pocketbooks? Might you have access to the table of contents to post? Thanks! JJ
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MarkL
Registered GP18
| Joined: | Thu Nov 15th, 2007 |
| Location: | United Kingdom |
| Posts: | 27 |
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Posted: Tue Feb 26th, 2008 11:17 |
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Hi John
The Key Element Guides are currently going through review/endorsement and should be published at the end of March.
Best regards
Mark
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ff-happy666
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| Joined: | Wed Oct 28th, 2009 |
| Location: | TianJin, China |
| Posts: | 6 |
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Posted: Fri Nov 13th, 2009 06:32 |
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| Many thanks. This is what I really want!
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Current time is 15:15 | |
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